IT That Works for Alberta Businesses
For nearly 20 years, Proactis has partnered with mission-driven organizations across Alberta—helping them replace uncertainty with confidence, complexity with clarity, and risk with resilience. Technology should reduce stress, not create it. That's what we've been doing since 2006.
Who We Work With
We serve growing businesses and mission-driven organizations throughout Alberta and Western Canada—especially in professional services, healthcare, accounting, and nonprofits. Our clients range from 5 to 100 employees, and they aren't IT experts—nor do they need to be.
They're leaders focused on delivering excellent service to their communities, and they need technology that supports that mission without getting in the way. If you're looking for an IT partner who understands business first and technology second, you're in the right place.
Why Proactis Exists
Chad Thomas, Founder
Founded Proactis in 2006
Proactis was founded by Chad Thomas in 2006, inspired by a lesson learned early in his career. While working in IT at a private school, an outside consulting firm was brought in to assess the technology department. Their conclusion? The technical solutions and day-to-day service were solid. The real problem was something else entirely: a breakdown in communication and planning between IT and leadership.
Chad saw the same issue everywhere—businesses struggling not because their technology was bad, but because IT and business weren't speaking the same language. Decisions were made in silos. Planning was reactive. And the people doing the work were left frustrated and unsupported.
Proactis was built to bridge that gap. We treat people with respect and understanding, deliver exceptional customer service, and ensure that technology decisions are always aligned with business goals. Nearly 20 years later, that mission hasn't changed—and unfortunately, the problem we set out to solve still exists. But every day, we're working to fix it, one partnership at a time.
How We're Different
Our approach is built on principles that put your business first, not our technology preferences or profit margins.
Listen First, Recommend Second
We take time to understand your business context, challenges, and goals before proposing solutions. Your needs drive our recommendations, not the other way around.
Speak Plainly
No jargon, no condescension. We explain technology in business terms that make sense to decision-makers who aren't IT specialists.
Security & Stability First
Before chasing innovation, we ensure your foundation is solid. Reliable, secure systems give you the confidence to grow without constant technology anxiety.
Stay Platform-Agnostic
We recommend solutions based on what works best for your situation, not vendor partnerships or commission incentives. Your success is our only agenda.
Invest in Your Team
Technology only delivers value when people know how to use it. We prioritize training, documentation, and knowledge transfer so your team gains confidence and capability.
Partner With Proactis
If you're looking for an IT partner who listens, speaks clearly, and puts your business goals first, let's start a conversation. No pressure, no sales pitch—just an honest discussion about whether we're the right fit.